Product returns

Returns are accepted only after consultation with our store.

1. Returns of NON-defective products

Returned goods must be in excellent condition and their original packaging must not have been altered or added. The purchase of the goods must have taken place within the last 10 days. It is clarified that the return is made with the means and expenses of the customer. For the return of the products it is necessary that they are accompanied by the purchase receipt or if your invoice was cut you will have to issue us a return shipping note.

2. Returns of defective products (or potentially defective products)

Our store guarantees the good operation of the products available to its customers. In case of malfunction in any kind, you must inform us within 10 days of purchase, so that the warranty is covered according to the following:

For the cases where there is a relevant manufacturer's warranty, then the terms and the period mentioned in it prevail. Unless there is a special condition, the general terms of returns and approvals from our store apply.

For the return of the products it is necessary that they are accompanied by the purchase receipt or if your invoice was cut you will have to issue us a return shipping note.

It is clarified that the return is made with the means and expenses of the customer.

To cancel an order error please contact us as soon as possible at 28210 89603.