Terms of use
Our online store e-ermis.gr with TIN: 999445007, Tax Office. CHANION, GEMI number: 00076139227000 operates in accordance with the current Greek and Community legislation and is disciplined in the current provisions of Law 2472/97 regarding the security of your personal data.
The visitor, the member or the customer of e-ermis.gr is obliged, before using the services of our online store, to be informed about the respective terms of use that are published on its pages. He must accept them in their entirety without objection.
e-ermis.gr is entitled whenever it wants to make any changes in its structure, in its policies, in the terms of use, without any warning to its member-members except by publishing them on its pages.
Each visitor can browse the online store e-ermis.gr without giving any personal information.
Your personal information (name, phone, address, postal code, city-region, country, e-mail, profession, name of company or business, etc.) will be requested only:
- if you decide to place an order in order to be able to execute it,
- if you want to register as a member in our store,
- if you want to send us an e-mail.
This personal data, which you have voluntarily disclosed to us, will be used by us exclusively to secure the services you have requested from us. They can be used to provide you with information about the product or service you are interested in or have purchased, as well as to share information about our other products or services, our future offers or our promotional activities.
You are obliged to provide e-ermis.gr with your true personal information, because in case e-ermis.gr realizes that you have provided false information, it will immediately proceed to your deletion from its database.
The communication between you and e-ermis.gr requires you to have an identifier (username) and a password (password) given to you by e-ermis.gr for the system to automatically recognize you. These are strictly personal and you must not disclose them to third parties. If you find that your name and password have been used without your authorization, you must inform e-ermis.gr immediately.
Your personal data is not disclosed to any third party without your consent. The only way for your personal data to be transferred is if it is imposed on us by law in accordance with the applicable legal provisions, such as a court decision.
Anyone who has given their personal information to e-ermis.gr, has the right to access them, to correct them, to complete them and if they wish to request their immediate deletion.
The services of e-ermis.gr and especially the sale of products are addressed to adults over 18 years old.
So by registering on our website as a customer member we consider that you declare unreservedly that you are over 18 years old.
PRODUCT RETURNS
Returns are accepted only after consultation with our store.
1. Returns of NON-defective products
Returned goods must be in excellent condition and their original packaging must not have been altered or added. The purchase of the goods must have taken place within the last 10 days. It is clarified that the return is made with the means and expenses of the customer. For the return of the products it is necessary that they are accompanied by the purchase receipt or if your invoice was cut you will have to issue us a return shipping note.
2. Returns of defective products (or potentially defective products)
Our store guarantees the good operation of the products available to its customers. In case of malfunction in any kind, you must inform us within 10 days of purchase, so that the warranty is covered according to the following:
For the cases where there is a relevant manufacturer's warranty, then the terms and the period mentioned in it prevail. Unless there is a special condition, the general terms of returns and approvals from our store apply.
For the return of the products it is necessary that they are accompanied by the purchase receipt or if your invoice was cut you will have to issue us a return shipping note.
It is clarified that the return is made with the means and expenses of the customer.
To cancel an order error please contact us as soon as possible at 28210 89603.
ORDER CANCELLATION
If you accidentally placed an order you can send us an e-mail info@e-ermis.gr or call 28210 89603 to arrange the cancellation of your order.
SECURE TRANSACTIONS
e-ermis.gr guarantees the security of data transfer of its member-members, using SSL (Secure Socket Layer) encryption technology. Cookies
COOKIES
e-ermis.gr uses cookies (text files) which are sent to the PC-member's PC, saving its settings.
So in a future visit to e-ermis.gr he will be recognizable and his navigation on our website will be faster and easier.
Cookies do not cause any damage to the PC of the member-customer. The customer can set his computer not to accept cookies.
COMPETENT DISPUTE RESOLUTION COURTS
The client-member accepts that if a dispute arises due to the use of the services of e-ermis.gr, the competent courts for its resolution are the courts located in the seat of the holder of e-ermis.gr.
The use of the services of e-ermis.gr and the guided tour of its pages by you is optional and exclusively at your own risk.
We do not bear any responsibility nor are we obliged to pay any compensation from possible damage of any kind you suffer from the use of the services of e-ermis.gr or from your tour of its pages.
The same applies to possible damages of any kind you suffer due to the use of links that exist on our website and which are given for your convenience and convenience.
QUESTIONS:
If you have any questions or concerns regarding the Terms and Personal Data of our store, please do not hesitate to contact us to help you.